Every problem presents an opportunity to enhance one’s capability.
Dear customers, welcome to our independent website! During the process of browsing and shopping, you might have some inquiries. We have specially prepared this FAQ, hoping to offer you the most intimate and comprehensive assistance, enabling you to have a pleasant and smooth shopping experience here.Available Payments
Our independent stations offer you a diverse range of convenient payment methods to fulfill your various needs. This encompasses mainstream credit card payments.
- Paypal
- Credit card via Paypal (Visa, MasterCard,etc.)
Order History and Disputes
Once you log into your account, all past orders can be viewed on the “My Orders” or “Order History” page. On this page, you can obtain the basic information of each order, such as the order number, order time, item details, and order amount, etc.
Shipping and Handling
The period it takes for you to receive the goods after our shipment is approximately 15 to 20 days. Occasionally, it might be earlier or subject to delay. (This period is influenced by customs delays, weekends, holidays, and any unforeseen circumstances.) For specific logistics details, you can make inquiries through the following website.
Link: https://www.17track.net/en
Gift Cards
From time to time, we distribute some gift cards to our users, which is a distinctive approach for us to reciprocate everyone’s support. These gift cards can be brimming with surprises and value, whether it is a fixed-amount card that grants you the liberty to purchase the items you desire, or a special card that offers you a considerable discount.
In order to avoid missing out on these benefits, please follow our social accounts or keep a close watch on the site updates. Here, you will be the first to know the news of the issued gift cards and embark on a delightful shopping journey.
Returns and Exchanges
For non-serious quality defects, we usually do not provide return service, we hope to get your understanding. You see, the freight cost is really too high compared to the value of the goods. Therefore, it is recommended that you carefully confirm the product information before placing an order to ensure that this is what you need. We will do our best to ensure that the goods are delivered to you safely and in good condition. Of course, we also welcome you to contact us by email, or subscribe to our email, in order to obtain relevant information in a timely manner.
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